Introduction\History of BizWizard Order Manager

BizWizard Order Manager™ is a professionally designed and developed application software solution designed for the awards and recognition industry from the ground up. The inception of BizWizard Order Manager™ started in 1999 as an answer to a need in the awards industry whereby software that was currently available had many glitches and was too costly for the average award store to purchase.

 

As a result of a vision from 1999, twelve years later and thousands of hours of development, what is available today as BizWizard Order Manager™ will astound you.

 

 

Sheri Arnold has been using BizWizard Order Manager™ since 2004 at

her store in Shingle Springs, California.  Her store consists of about 10 employees each
with their own work station networked together.  Each computer station has full access
to BizWizard Order Manager™ and all orders and aspects of BizWizard Order Manager™.

 

Order Manager™ is the most superior application on the market and has been leading the technology curve for over 10 years savings awards stores thousands of dollars a year in management costs, time in pushing papers, time in researching previous orders and more.

 

When BizWizard Order Manager™ was developed; there were a few key objectives that we decided must be met in order to be successful bringing this software solution to market in the awards industry.

 

First, the software must be easy to use, understand and intuitive. We achieved this objective by ensuring the entire interface followed standards outlined by Protege Systems, Inc. Consulting Firm. M. David Matney, the chief developer on the BizWizard Order Manager™ spent many years as a senior systems analyst working for Protege Systems and designing and implementing application architecture and development standards for small, medium and large corporate environments, including fortune 500 companies. Now he brings his experience and expertise to the awards industry.

 

Second, the software must be usable by a small store environment with large corporate features with ease of use and understandability. We achieved this objective by ensuring the customers who would be using the software were involved in the development of BizWizard Order Manager™. Each step of the way over the development lifecycle, customers have had their hands directly involved in the direction of BizWizard Order Manager™. We continue today with that same development approach making sure our customers who are using the software are actively involved in its future development.

 

 

Brian Kor owns Awards Plus of Southwest Minnesota and was NetSoft Studio's first customer to
utilize BizWizard Order Manager™.  His business model has since changed and is no longer an active
user however is still a big fan of BizWizard Order Manager™

 

Third, BizWizard Order Manager™ must save the awards store owner more money than they spend on the software itself. This is key and important. Over and over we hear our customers tell us they saved thousands of dollars just in the first year alone simply by implementing BizWizard Order Manager™. What this means to the awards store owner is, in essence, they are not paying for the software at all since they are and will continue to save money in other areas of their business.

 

Fourth, Not only must BizWizard Order Manager™ save the awards store owner more money than they spend, but the cost of the software should still be a small cost to them easily realized as a minor expense on a monthly basis. We achieve this objective by pioneering the Software as a Service object model as early as the year 2000, well before other companies started to implement the model.

 

Fifth, the awards store owner should never be nickel and dimed. We found a lot of companies charge their clients for each computer, or each User, or database charges. What seemed like a very in-expensive solution turns out to be a very expensive solution the way other companies nickel and dime their customers. We achieved this objective by having a licensing model that licenses BizWizard Order Manager™ to a single company, allowing them to run it on as many or as few computers as they desire without extra expenses. After all the goal is to ensure your company is successful without over-extending your budget. Nickel and Diming a customer does nothing more than hurt their pocketbooks.

 

Sixth, technical support must not only exist, but be available and easy to use. We achieved this by providing

v  Technical support via multiple avenues including online forums whereby Users can get help from each other, promoting creativity and sharing of ideas amongst Users.

v  Making available our telephone technical support at no extra cost to the software User.

v  Providing e-mail technical support also available to the end User.

v  Providing free webinar training over the internet removing your costs of flying to a seminar in a city just to learn software that you already paid for.

v  Making available User group meetings in Las Vegas, Nevada at the ARA International Trade show whereby Users can get together meet in person over a nice dinner, Network and discuss new ideas and features for BizWizard Order Manager™.

 

 

Richard Hernandez, owner of Premier Awards (Timeless Awards) in McAllen, Texas has really
enjoyed BizWizard Order Manager™ so much he has continued to rave over and over with new kudos
all the time. We would like to thank Richard for his continued vote of
confidence in our software products.

 

BizWizard Order Manager™ is not a generic program that has been adapted to the unique work environment of a trophy store. It was designed ground up for the awards industry and includes features to run operation for stores that sell promotional products, signs as well as the items usually found in a trophy shop.

 

Essentially, it is a program written to take an order, schedule it to be worked on, create a P.O. to order product if needed, complete it, invoice it and store the information for future use. The purpose for BizWizard Order Manager™ was to take the “way we always have done business” and give you a computer program to automate the tasks involved with running a trophy store much more efficiently through the use of today’s technology.

 

A good analogy would be to compare how the computer engraver revolutionized the trophy industry in the 70’s and 80’s, then the next step was how the Laser Engraver made us much more productive and more creative with products in the 80’s and 90’s. NOW with BizWizard Order Manager™ program you can take advantage of technology and replace the “way we always have done business” and become more efficient with your time and become much more productive.

 

BizWizard Order Manager™ will save you countless hours of looking up old orders, finding artwork and many other tasks by streamlining your store operations and putting everyone from the smallest trophy shop to large operations with several employees on the same page.

 

Could you imaging running your trophy store without a computerized engraver or laser, we feel after implementing BizWizard Order Manager™ you will feel the same way about your operations program. With BizWizard Order Manager™, the intent was to have a program that you lease each year to manage your Trophy Store operation without the need to purchase any other software to run it.

 

 In addition, your licensing of BizWizard Order Manager™ allows you to install the program on as many computers in one physical store location without any additional costs. Why is that important? As you grow with your company, we do not want you to have to pay more just because you want to add another computer to your Network. BizWizard Order Manager™ is intended to be used by everyone in your company operations whether that is a one man shop or a store with 50 employees, whether it is a trophy shop with one engraving machine or one that uses many different machines that have a computer dedicated to each machine.

 

 

Kami Arnold from Arnolds Awards assists a customer at their counter with BizWizard Order
Manager™.  Helping your customers at the counter has never been easier.

 

When your computers are networked together, the true potential of BizWizard Order Manager™ is realized by everyone you want to have access to your data, will. Put a computer on your sales counter, when a customer comes in, you take their information and order and enter it into the system, putting all the information in the order screen that is needed to complete the order. You schedule when you want the order to be worked on and completed by. Once entered, it is now in the system so any computer with BizWizard Order Manager™ installed, you can start to work on the order and have it go through the steps of completing the order. There are customized order processing check boxes to ensure that things are getting done from, pulling or ordering products, creating artwork, proofing artwork with customer, engraving, packaging and finally either shipping or putting in the pickup bins.

 

After you use BizWizard Order Manager™ for a year or so, you will really start to see the advantages of the program when it comes to repeat orders. When a customer reorders a job for this year, with the click of a button, you can duplicate an old order, than update it with current info and all your artwork and notes are ready to go for the new order. Several shops have boasted how when a customer calls to reorder, if they have caller ID, they usually have the customer information on the screen by the time the hello’s are done, then they find the order, duplicate it, open up the artwork, update it, publish a proof and send off an e-mail to the customer for a proof sign off, all while on the phone with the customer.

 

You want to talk about wowing your customer with great customer service!

 

 

Kami Arnold from Arnolds Awards assists a customer at their counter with BizWizard Order
Manager™.  Helping your customers at the counter has never been easier.

 

We feel BizWizard Order Manager™ will become one of your most valuable tools in running a trophy store. There are many things this program can do to help you become more efficient and more successful. Also we feel with the information gathered, you will also become smarter in running your store. Example, how many of you still spend $1000-$2000 a month on a telephone book ad? If so, do you really know if that ad is working for you? Have you ever tracked that information? With BizWizard Order Manager™ you can. Trying to figure out if you can afford BizWizard Order Manager™, we feel you can’t afford not to have BizWizard Order Manager™. With just this tracking information on Phone Book ads, most every current User has scaled back their ads and save several thousand’s a year! In itself, this is usually more than enough cost savings to pay for BizWizard Order Manager™.

 

Are you intimated by using software, does it look too complicated? Ask yourself this question, do you use CorelDraw, when you first starting using it, was it too complicated? Probably at first, but once you started using it, it got a lot easier. It is the same with BizWizard Order Manager™, at first it seems too much, but after a short learning curve and willingness to change the way you operate, you won’t know how you ran your store without BizWizard Order Manager™.