Sending internal e-mails are used to send information to other staff members within your store. This can be useful if you have a question on about a supplier

The Compose E-mail Message window will open and will allow you to select who you want to send a message to by double clicking on the yellow portion of the Associate Recipients block

You can check the Notify When E-Mail Read box if you want to be notified when the e-mail has been read. Create your message and click Send E-mail in the upper right of the screen to send your e-mail 

When the e-mail is sent, an icon will appear at the top of all order screens on systems where the associates you sent your message to as shown below.

To read your internal e-mail, simply double click on the icon shown above or the associates tab at the top then internal e-mails as shown below

Once you click on either the Icon or the associates/internal e-mails tabs the Work with associate e-mails window will pop open:

On the top area, you have your inbox, outbox and TrashBox, these cannot be renamed and are standard, you can add as many other boxes you fill you need and rename them if required. 

On the bottom area you will see all messages that have been sent in the bottom area, you can delete, delete all, or transfer a message.

To read a message simply double click on the message you want to read. When double clicking the message will open up and allow you to reply, reply to all, Forward, Go to the attached (associated) order.