Communicating with customers about orders is essential. Each time you send an e-mail from an order, it will place the e-mail and when it was sent in the Outgoing Internet E-Mails located in the Additional Order Option area.

To send out various e-mails for different purposes, click on the Print Forms button at the top of the Maintain Order screen to open up the following window:

On the upper right area are a list of e-mail templates that have already been provided for you ( you can customize if needed ). When you check mark a box, the e-mail attachment area will turn yellow allowing you to double click and select a file from your computer to send along with the e-mails (i.e. sending a PDF attachment for proofs).

When you have selected the e-mails you wish to send, the E-mail preference area will be populated with the name of the person on this order and there e-mail address. You can choose to send the e-mail right away (default) or you can send it to the e-mail queue to send it at a later time. When ready click on print/e-mail button on the bottom of this screen.

When you click on the Outgoing Internet E-Mails at the bottom of the Maintain Order screen it will open up the following window.

Here you will see a list of all e-mails that have been sent. If you need to re-send an e-mail, simply double click on the message you wish to send and click re-send.  If any attachments were used, those attachments will be sent as well.  You can also click on the New E-Mail Message button on the top of this screen to compose a new e-mail message to send.