To add important comments or notes to an order that will appear when you first open an order, click on the Order Comments in the Additional Order options area of the maintain order screen.

Then the Order Comments window will pop open.

Simply double click on the yellow portion to enter your comments.

When you finished adding your comments click done.

Now each time you open the order, the Important Notice about Order window will open on top of the Maintain order screen showing your comments. This will force the associate maintaining the order to read the comments before they can interact with the order.